How to use your benefitsquick and easy

Guide Conditions

Create an accommodation record

Enter the parameters of your stay on the Booking.com portal - only when paying by card at creation

1 Information about you and your hotel

Name:

Surname:

E-mail:

Phone number:

Name of accommodation facility and city:

Rooms (and reservation variant):

Link to accommodation:

Arrival date:

Departure date:

Reservation type:

Catering:

Adults:

Children (0 - 17 years):

Cancellation of reservation by:

Country

Reservation note:

2 Payment method

The total price of accommodation:

Hotel currency

Note: Enter the price of accommodation without personal credits or discounts and in the currency of the hotel destination.

I have a voucher from eHotel.cz

Redeem voucher

Payment note:

3 Cancellation insurance

The insurance covers cancellation due to accident, illness (including Covid-19) or unexpected events at home or in the family.

I am interested in cancellation insurance

Once your order is complete, a link to a short form for the insurance company will be emailed to you. After filling it in, the price will be calculated and you will be offered suitable insurance.

I am not interested in insurance

4 Booking payment summary for Booking.com

eHotel.cz buys a room for

CZK

Benefit gateway and administration fee including 21% VAT

CZK

You pay by benefits

CZK

Select the language for communication

If you want to reimburse only part of the benefits, contact us at benefity@ehotel.cz

Cancellation policy is governed by the property

I agree with the use of email to the eHotel.cz business message of eHotel.cz

By pre-booking, I agree to the general terms and conditions of the accommodation facility at the time of creating the order and wish to make a binding reservation.
The company ehotel.cz does not guarantee the conditions of the accommodation facility or any changes after the entry.

Conditions for reimbursement of accommodation from another reservation portal

Only accommodation that can be paid by card when making a reservation.
We will only pay for the accommodation to which you send us a link at least 4 days before your arrival at the accommodation facility.
You cannot apply personal discounts and bonuses to Booking.com. We create and manage the reservation.
We calculate the current price of accommodation on the booking portal at the time of booking due to occasional price changes.
Only accommodation can be reimbursed, not parking or other services up to the amount of CZK 20,000.
We do not accept Airbnb reservations for security and tax reasons.

Do you have questions or ambiguities? Go to FAQ or contact us.

Customer support +420 777 056 441 (9:00 - 11:00 and 14:00 - 16:00) or benefity@ehotel.cz

Instructions for payment for accommodation through the Booking.com portal

Create an accommodation record (with a link to the selected hotel, your contact details and the selection of the benefit payment).
After checking the data, we will send you a link to the payment gateway of the benefit company, where you will make the payment by benefit points.
After receiving your benefit points, we will book your stay (you do not create the reservation yourself) and you will receive a confirmation from Booking.com

Do you have questions or ambiguities? Go to FAQ or contact us.

Customer support +420 777 056 441 (9:00 - 11:00 and 14:00 - 16:00) or benefity@ehotel.cz

Do you want to receive detailed instructions by e-mail?